How many times has it happened to you to request a cleaning service from an agency and then ask yourself if we did the job perfectly?
It is not always easy to evaluate a service, because if at first sight, it seems to have been carried out satisfactorily, then you have to go to the bottom. After all, it is the details that make the difference.
Surely a first glance at the room where the professional cleaning service was carried out is essential; but it is not enough to define a job as done to perfection.
Evaluating a cleaning company is getting more and more complicated
Customers select many companies in this sector for significantly lower prices. But then they do not carry out the cleaning service excellently; we could say that they do it roughly and approximately.
It is even more difficult to evaluate a cleaning company when you decide to entrust it with a job.
Nowadays it is increasingly easy to find agencies that are not serious or with employees with very little experience in this field or who do not use good quality products to carry out the service.
More and more often we are asked how we can evaluate if a cleaning service is of a good standard or not.
In particular, taking into consideration various factors, it is possible to understand if the company will do a good job, even before entrusting it with the task.
SCS Group advice for an optimal evaluation
Surely it is important to observe as many details as possible I can give you 3 tips, and if you follow them, it will hardly satisfy you with the work done.
- Check if the staff wear the uniform, the identification tag, and the safety devices; otherwise you will not regret with the work entrusted to this company, as you immediately notice a lack of professionalism;
- Check if the warehouse is in order, and if the equipment is clean. This is also essential: a cleaning agency cannot by definition be untidy or dirty;
- Check the brands of the products and check on the internet if they are professional and use good quality products. Many agencies that offer services at very low prices, have to save on the products they use. Later, the work will not be satisfactory.
The ability of an agency to provide the services entrusted to it to the maximum extent possible is not always an easy thing to predict.
These tips are not enough to determine if a company provides a satisfactory service. If we follow them, though, you will still not regret.
SCS Group has customer satisfaction as its primary aim and thanks to the professionalism and long experience gained over the years by our staff, it can guarantee optimal work done satisfactorily and with top-quality materials.
Group can offer the customer a considerable quantity and variety of services for cleaning. This applies to any type of environment. Satisfying the customer from all points of view and any service that we need.