Lately, people are increasingly asking this dilemma: is it better to request a quote per service or by the hour from the cleaning company?
The answer is not as simple as it may seem; in fact, it depends a lot on the type of customer you are and the type of service you need. Let’s see in detail what I mean by this and try to give a satisfactory answer to this problem!
Having made this promise, I will begin by explaining what has always been the best cleaning company philosophy.
The company must perform a state-of-the-art cleaning service because the quality of the work performed is the most important factor that the customer takes into consideration to evaluate the service performed as satisfactory.
Precisely to do this type of meticulous and very thorough cleaning, the cleaning company cannot ask the customer to give the timing (even if sometimes the times are correct or very close to the time allowed), because, especially if he makes a mistake, it becomes impossible. Manage the situation, and it is certainly not a good thing to leave jobs halfway, because the hours they have granted us are over.
Therefore, the customer must explain the specific services he requires, and the cleaning company must perform them in the best possible way and ask for adequate compensation.
Don’t worry about time, but about quality!
The customer does not have to worry if the company has worked 10 minutes more or less. But we simply need to evaluate the quality of the work done to see if they meet our expectations.
Because of this, we do not disappoint those who contact us. In fact, the first is showing what the jobs are, and this is a fundamental step for a company like SCS Group because by offering many services it is vital that the client knows what they want.
Our expert operators then carried out the work in serenity without worries of time limits. In the end, we achieve quality work and we achieve customer satisfaction.
Follow the advice of an expert cleaning company
Here are our tips to follow to apply for a job and be happy with it:
- Ask for the services you want, specifically illustrating everything you want to request to avoid incurring nasty surprises because the work performed does not reflect what you wanted to achieve or is incomplete;
- Do not limit the cleaning company with the times; in fact, as I have already mentioned before, many times the times that are granted are correct and in line with what was budgeted. But if this is not the case, the agency finds it difficult to avoid, leaves the work unfinished, and thus generates discontent in the client;
- Expect a state-of-the-art cleaning; in fact, once we follow the first two tips. It is then the company that must work at its best and guarantee the customer a perfect cleaning. To leave the customer 100% satisfied with all his requests carried out. Correctly.
At the end of a service, it is certainly more important for a customer to have a correct performance than to establish how many hours the commercial cleaning company in Sydney must take, and with our suggestions that you have just read, satisfaction is guaranteed!