Today you can easily track different uses of AI around you. Siri, Google Assistant, and Alexa have made AI accessible to a lot of people. Now you can change tracks on Spotify, check out Cox wifi price, and sign up for cable packages to do a lot of things using one of these assistants.
But in the future, AI will completely replace a lot of professions too. Currently, the software and automation that are assisting people with daily tasks can and will take over entire professions. Here we will go through five professions that are expected to be replaced by AI in the upcoming years.
Customer Support
Customer support is a need for a lot of businesses around the world. When a customer faces a problem, the support agents are the point of contact. But recently automated chatbots have started to take over. Now when you try to reach a company for help regarding an issue, an automated conversation chatbot responds to you instead of a person.
These chatbots respond to customer queries 24/7. Thus, they help businesses cut down the cost of customer service. So, the profession of customer support agents can significantly shrink in the future. Many companies are now switching to these bots and knowledge bases with video and written tutorials.
Manufacturing
Manufacturing is another industry where smart machines are reducing the need for human efforts. Automobile and FMCG are perfect examples of industries where automated machines are commonly used now. Smart robots can now cut, weld, and paint different parts on their own. Similarly, machines can now be programmed to take care of every aspect from production to packaging.
Smart machines like 3D printers, when given instructions from a computer can create models. A more advanced form of these printers could very well take over the production of different parts to complete machines.
These automatons have already started to fill up the need for human efforts. In the upcoming years, you may see fully automated manufacturing that does not require even reduced human help.
Cashiers
Traditionally, when people shop, they fill their basket and take it to the cashier to pay the bill. The cashier usually has a barcode scanner and a screen to create a bill and hand it to you. But in the upcoming years, you can see cashier-less stores.
Amazon is using cashier-less technology in a physical store based in Bellevue, Washington. These 25,000 square feet do not have any human salesman at all. People just pick up the things they want and walk out of the door. Everything is automated from scanning barcodes to making the transaction from your credit or debit card.
In the upcoming years, when such technologies are widely adopted, you will see a significant drop in the job openings for counter salespeople. Contactless payments through NFC technology and smart scanners will become more widely accepted in different places.
Uber and Cab Drivers
The sci-fi concept of self-driving cars is now closer than ever. In recent years, car manufacturers have started to include self-driving features and adaptive cruise control. A lot of cars can notify the driver when they are switching lanes or have brake assistance that makes cars stop quicker. All these features are available in different cars available on the market. But fully self-driving cars are still in development.
Companies like Rolls Royce and Tesla have come up with their models of self-driving cars. But those models have either not made it to the market or are still in development phases. But once they come out, you may see a lot of cars on the road that drive without a driver. As of now, there is still some time for such technologies to become more mainstream.
Bookkeepers
Bookkeepers are the people who make records of everything. In the past, bookkeeping was done with actual pen and paper. And today applications like Office 365 make it easy to record things. But AI-based applications that do all the math and record-keeping are becoming more common. Different CRM software programs already have features like automated invoices.
Smarter bookkeeping software in the future can completely take over the jobs of people. So, it is another profession that may go to AI.
Conclusion
AI will take over many jobs that different individuals are doing today. These jobs include customer support, manufacturing, cashiers, car drivers, and record keepers. Many other professions will be affected too but these are the ones that will be some of the first ones in the line.
